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Privacy Policy
Mego2 Corp. Privacy Policy
Updated: January 18, 2024
Mego2 Corp. (“Mego”) cares about your privacy and wants you to be fully informed of the information we collect and how we use it to offer our products and services, including the 2XL collaborative robot (cobot) (“2XL or “2XL Cobot”). This Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and share your personal information, and to assist you in exercising the privacy rights available to you.
Table of Content
SCOPE
This Privacy Policy applies to personal information collected and processed by us when you access and use our websites, services, software, apps, the 2XL Cobot (“Products”) and other products (collectively, “Mego Services” or “Services”)
I. PERSONAL INFORMATION WE COLLECT
The categories of personal information we collect depend on whether you are:
Information You Provide to Us
When you purchase from us or create a Customer account, we may collect your contact number, email address, shipping address and credit card details. If you are an Authorized User and create a profile for your child to use the 2XL Cobot, you have the option of providing additional details such as your child’s name, photograph, date of birth, and likes and dislikes.
The 2XL Cobot’s Primary User will also provide information to us through their voice commands and queries to the 2XL Cobot. This information includes the Primary User’s age (used to provide an age-appropriate experience), preferences, and demographic information. This information may be asked for by the 2XL Cobot directly or inferred by the Primary User’s interactions with the 2XL Cobot. Please be aware that it is possible that some background audio, including the voices of other nearby persons, may be captured when a user is speaking to the 2XL Cobot.
Audio recordings of your voice interactions with the 2XL Cobot may be transmitted to us to be converted into machine readable text so that the 2XL Cobot can respond to your commands. We may also use this data to improve our voice recognition software. The 2XL Cobot does not retain audio files of your commands in its storage. .
We collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, request customer or technical support, apply for a job, or otherwise communicate with us.
We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
We may offer forums, blogs, or social media pages. Any content you provide on these channels will be considered “public” and is not subject to privacy protections.
We may run sweepstakes and contests. Contact information you provide may be used to reach you about the sweepstakes or contest and for other promotional, marketing and business purposes, if permitted by law. In some jurisdictions, we are required to publicly share information of winners.
2XL Cobot is primarily intended for purely personal, household use. For activating the listening mode on the 2XL Cobot, the user must press the central button. Once activated, the device will listen for a set duration. If no interaction occurs within two minutes, the listening mode will deactivate automatically.
You (not Mego) are responsible for ensuring that you comply with any applicable laws when you use 2XL Cobot. Depending on your use of 2XL Cobot, you may need to notify individuals that may interact with 2XL Cobot that their voices may be detected and obtain any consent required by law.
Information Collected Automatically or From Others
We may collect certain information automatically when you use the Services. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, approximate location information, Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, and other information about how you use the Services. Information we collect may be associated with accounts and other devices.
In addition, we may automatically collect data regarding your use of our Services, such as the types of content you interact with and the frequency and duration of your activities.
We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. Technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services.
II. WE COLLECT INFORMATION FROM AND ABOUT YOU AND CHILDREN UNDER 13
We collect information from and about you and children under 13.
Our privacy practices for children
Under the Children’s Online Privacy Protection Act, you can review your child’s information by contacting us at support@Mego2.com. You may also request that we no longer collect information from your child or have your child’s information deleted. To do so, contact us at support@Mego2.com.
You may delete your account from the 2XL Cobot at any time using the mobile app
If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any personal information in violation of applicable law, we will promptly take steps to delete such information, unless we have a legal obligation to keep it, and terminate the child’s account.
Children’s Information
We collect what is reasonably necessary for kids to participate on our site. This might include gender and age. This might also include an email address. We may also collect usernames or chat logs.
How we use children’s information
Unless permitted by law, we use children’s information after getting verified parental consent. Parents or legal guardians (“Parents”) must provide their verified consent for the collection, use, or disclosure of their child’s personal data. Mego will not collect, use, or disclose any personal data from a child if their parent or guardian does not provide such consent, except in limited circumstances — i.e., if we are only using the information one time to respond to a direct request, or if we are using information obtained from a child to get parental consent. We also use children’s information as described in any request for parental consent.
Mego will store and recognize your child’s voice data, demographic information and individual preferences, and use it to personalize your child’s experience, provide an age-appropriate experience, and otherwise pursuant to this privacy policy.
We may share children’s information
We will share children’s information if required by law. We do not currently have any platforms designed to let kids make their personal information publicly available.
Use and Disclosure of your Information
Consistent with the section “We collect information from and about you and children under 13,” we collect certain categories and specific pieces of information about individuals that are considered “personal information” in California. As detailed, we may collect this personal information from you and other third parties. We collect, share, and disclose personal information for the purposes described in this Privacy Policy.
III. HOW WE USE YOUR INFORMATION
We use your information for a variety of business purposes, including to:
Automated profiling. We may use technologies considered automated decision making or profiling. We will not make automated decisions about you that would significantly affect you, unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are permitted by law to use such technology. You may escalate any concerns you have by contacting us below.
Use De-identified and Aggregated Information. We may use personal information and other data about you to create de-identified and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access our Services, or other analyses we create.
Share Content with Friends or Colleagues. Our Services may offer various tools and functionalities to allow you to share Mego content with others. For example, we may allow you to provide information about your friends through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services.
How We Use Automatic Collection Technologies. We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies to automatically collect information through the Services.
Our uses of these Technologies fall into the following general categories:
Notice Regarding Third-Party Websites, Social Media Platforms and Software Development Kits. The Services may contain links to other websites, and other websites may reference or link to our website or other Services. These other websites are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk. Our Services may include publicly accessible blogs, forums, social media pages, and private messaging features. By using such Services, you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes. In addition, social media buttons that might include widgets such as the “share this” button or other interactive mini-programs may be on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features apart from your visit to our site are governed by the privacy policy of the company providing it. We may use third-party Application Program Interfaces (“APIs”) and software development kits (“SDKs”) as part of the functionality of our Services. APIs and SDKs may allow third parties including analytics and advertising partners to collect your personal information (in aggregate format only) for various purposes including to provide analytics services and content that is more relevant to you. For more information about our use of APIs and SDKs, please contact us as set forth below.
IV. DISCLOSING YOUR INFORMATION TO THIRD PARTIES
We will only share your personal information with the following categories of third parties. We have not sold consumers’ personal information in the preceding 12 months.
You agree that all information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We have taken appropriate safeguards to require that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. Further details can be provided upon request.
V. YOUR CHOICES
General
You have certain choices about your personal information. Where you have consented to the processing of your personal information, you may withdraw that consent at any time and prevent further processing by contacting us as described below. Even if you opt out, we may still collect and use non-personal information regarding your activities on our Services and for other legal purposes as described above.
Email and Telephone Communications
If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non- promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to our Terms or this Privacy Policy).
Mobile Devices
We may send you push notifications through our mobile application. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device. We may also collect location-based information if you use our mobile applications. You may opt-out of this collection by changing the settings on your mobile device.
“Do Not Track.”
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
Cookies and Interest-Based Advertising
You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, http://www.youronlinechoices.eu/, https://youradchoices.ca/choices/, and www.aboutads.info/choices/. To separately make choices for mobile apps on a mobile device, you can download DAA’s AppChoices application from your device’s app store. Alternatively, for some devices you may use your device’s platform controls in your settings to exercise your choice.
Please note you must separately opt out in each browser and on each device. Advertisements on third party websites that contain the AdChoices link may have been directed to you based on information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt out of the advertising partners’ use of this information for interest-based advertising purposes.
Your Privacy Rights
In accordance with applicable law, you may have the right to:
If you would like to exercise any of these rights, please log into your account via the mobile app (to delete your information), or contact us as set forth below. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request.
California Privacy Rights
If you reside in California, we are required to provide additional information to you about how we use and disclose your information. You may also have additional rights with regard to how we use your information. We have included this California-specific information below.
Uses and Disclosure of Your Information – Consistent with Sections II, III, and IV of this Privacy Policy, we collect certain categories and specific pieces of information about individuals that are considered “personal information” in California. As detailed below, we may collect this personal information from you and other third parties. We may collect, share and disclose personal information for the business and commercial purposes described below.
Do Not Sell: Subject to certain exceptions, California residents have the right to opt out of the “sale” of their personal information. We do not sell personal information of children or information collected from our 2XL Cobot App to third parties for their advertising or marketing purposes. We do not monetize the information you provide; however, we work with third party advertisers on our eCommerce site to provide relevant advertising, which may be considered a “sale.” To exercise your Do Not Sell rights, please contact Mego at [ ] or support@mego2.com. Only our eCommerce website includes marketing and remarketing cookies. The 2XL Cobot App, does not utilize these cookies. To opt out of sharing your information and receiving personalized ads at our e-Commerce site through our third party advertising partners, you may contact them directly or use the opt-out tools available from the Digital Advertising Alliance at https://optout.aboutads.info/?c=2&lang=EN or the Network Advertising Initiative at https://optout.networkadvertising.org/?c=1. Opt-outs are browser and device-specific. If you decide to opt out, ads may still be delivered, but they might be less relevant to you and your interests. Whatever decision you make, you can change it at any time.
Deletion, Access and Information Requests – Subject to certain exceptions, as a California resident, you have the right to: (i) request deletion of your personal information; (ii) obtain access to your personal information; and (iii) receive information about the categories of personal information about you that we have “sold” (as that term is defined under California law) to “third parties” (as that term is defined under California law) and also that we have disclosed for a “business purpose” (as that term is defined under California law). This Privacy Policy describes the categories of information we collect.
Deletion Requests: If you would like us to delete your personal information, please contact customer support at support@mego2.com or more information on how you can exercise these rights. You will need to provide us certain information, including your email address, so that we may verify your request and communicate with you regarding your request.
Access Requests: If you would like to access your personal information, please contact customer support at support@mego2.com for more information on how you can exercise these rights. You will need to provide us certain information, including your email address, so that we may verify your request and communicate with you regarding your request.
You may also contact Mego at [ ] for assistance in exercising any of the California rights described above.
Should you wish to request the exercise of these rights as detailed above, we will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of products, based solely upon this request.
California Shine the Light – Under California Civil Code § 1798.83, as a California resident, you may opt out of companies disclosing personal information to third parties for their direct marketing purposes. Mego does not disclose personal information to third parties for their direct marketing purposes.
Nevada Privacy Rights – Subject to certain exceptions, under Nevada Revised Statutes 603A, Nevada residents may opt out of the “sale” of personal information covered under the statute. Mego does not sell personal information that is covered by this statute.
VI. DATA RETENTION
We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws
VII. SECURITY OF YOUR INFORMATION
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure. By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an e-mail to you.
VIII. CHILDREN’S INFORMATION
Parents or legal guardians (“Parents”) must provide their verified consent for the collection, use, or disclosure of their child’s personal data. Mego will not collect, use, or disclose any personal data from a child if their parent or guardian does not provide such consent. Mego will store and recognize your child’s voice data, demographic information and individual preferences, and use it to personalize your child’s experience, provide an age-appropriate experience, and otherwise pursuant to this privacy policy. Children cannot communicate with Other Users without their parent or guardians’ consent.
You may delete your child’s information from the 2XL Cobot at any time using the mobile app. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any personal information in violation of applicable law, we will promptly take steps to delete such information, unless we have a legal obligation to keep it, and terminate the child’s account.
We do not employ any advertising trackers, (such as pixel tags etc.) on 2XL Cobot for targeting or retargeting children for any marketing.
IX. OTHER PROVISIONS
SUPERVISORY AUTHORITY
If you are located in the European Economic Area or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
CHANGES TO OUR PRIVACY POLICY
We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy takes effect.
X. CONTACT US
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to submit a request to exercise your rights as detailed in this Privacy Policy, please contact us at:
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